ABOUT ONLINE CASE SOLUTION

End result: The electronic transformation initiatives resulted in substantial advancements in client practical experience, with the company reporting a 20% rise in buyer pleasure scores. The e-commerce System and mobile application also resulted in the 15% boost in online revenue, which helped to offset the drop in footfall at Actual physical shops

In addition to interacting with peers while in the class platform, Jonnalagadda was part of the HBS Online Local community, where by he networked with other gurus and ongoing conversations sparked by training course information.What had been the major suffering details of one's approach just before making use of our product or service? Describe the